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Making A Purchase Making a purchase could not be easier.
Just browse our website, and click on the view/buy button to view
more information and/or see a more detailed description/image
of the selected item. If you decide to purchase the item then
it couldn't be any easier. Simply click on the "add to shopping
cart". You can check your cart by selecting the 'Shopping
Cart' option found each product. This option will allow you to
view and edit the items you have placed in your cart. After you
have finished your selection, click on 'Checkout' and you will
be asked for a few details that we need to process the order.
We accept credit card payment. Where ever you are shopping from
the currency used on our site is US Dollars. On your credit card
statement your bank will show the purchase in your own currency
We accept Visa, Master Card, Switch
and Solo
You can also pay via PayPal or pay via
snail mail by placing an order using a cheque, postal order
or International Money Order. Make cheque's and postal orders
payable to Ross Lovegrove, Please note that cheque's may take
up to 5 days to clear.
Prices The price the customer will pay
for an ebook will be as shown for that item at the time the
order was placed.
Returns Policy and Cancellation
Rights
For a full refund
contact us within 30 days of purchase and you will receive a full
refund.
This does not effect
your statutory rights as a consumer.
Reaching Us
If you need to reach us, please e-mail us at enquiries
Privacy Policy
We are committed to
protecting your privacy. We will only use the information that
we collect about you lawfully (in accordance with the Data Protection
Act 1998)
We do not pass on
your details to any third party and we do not send out marketing
e-mails to customers unless they have registered to receive such
material.
The type of information
we will collect about you includes:
your name
address
phone number
e-mail address
We will never collect
sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can
check the information that we hold about you by e-mailing us at:
enquiries
If you find any inaccuracies we
will delete or correct it promptly. The personal information which
we hold will be held securely in accordance with our internal
security policy and the law and the Which? Web Trader Code. If
we intend to transfer your information outside the EEA (European
Economic Area) we will always obtain your consent first.
We may use technology to track
the patterns of behaviour of visitors to our site. This can
include using a "cookie" which would be stored on
your browser. You can usually modify your browser to prevent
this happening. The information collected in this way can be
used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy, you should
e-mail us at enquiries
